Your Questions, Answered
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AUS10designs is located in North Carolina, USA. We offer shipping worldwide!
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We specialize in custom-painted action sports helmets, with a primary focus on half-shell skate helmets. We also offer custom paint services for full-face BMX helmets, mountain bike helmets, snowboard helmets, goalie masks, and a variety of other sporting helmets.
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Once your deposit is received, your project will be placed into our production schedule. We will contact you when your helmet enters the painting process to confirm all design details.
After the project is completed, a final invoice will be sent for the remaining balance. Payment must be received before return shipping or pickup.
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Absolutely. We regularly work directly with athletes and their sponsors to create custom helmets that accurately represent both the rider and their supporting brands.
For corporate-sponsored projects, a deposit may not always be required. We are happy to communicate directly with sponsors and can provide invoices and project updates via email throughout the process.
If your helmet is needed for an upcoming event, competition, or deadline, expedited service may be available for an additional rush fee.
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Because each project is custom-made and reserved specifically for you, all deposits and payments are non-refundable.
Your deposit secures your place in our production schedule and allows us to allocate time and resources to your project. As a result, deposits cannot be refunded, canceled, or transferred once received.
If you have any questions about your project before placing a deposit, we encourage you to contact us so we can ensure we’re the right fit for your needs.